How can we help you today?

General 5

• Do you offer API solutions?
• Why should I join the Tiqets Affiliate Program?
• What is the Tiqets Affiliate program for?
• Does it cost anything to join the Tiqets Affiliate Program?
• Do I need to install or download anything to access the Affiliate Portal?

Account Settings 11

• How do I set up my affiliate account?
• How do I change the language of my Affiliate Portal?
• How do I add or update my company details in my account?
• How do I add or update my bank and payment details?
• Can I change my company name in my affiliate account?

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Payments 6

• How do I add or change my bank and payment details?
• What payment methods does Tiqets have for commission payments?
• What currencies can I receive my payments in?
• I have a non-European bank account. What does that mean?
• How do payments work?

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Commissions 9

• How are my commissions calculated?
• How does your commission model work?
• What is the minimum amount required for commissions to be paid?
• Where can I see the commission I earn?
• Where can I get a detailed report of my orders?

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Tools 12

• Link generator
• Discovery Widget
• Availability Widget
• How can I change the color of my Availability Widgets?
• What is a sitebrand?

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Tracking & Reporting 12

• How does the tracking and reporting system work?
• How can I track my performance?
• How can I track the performance of my affiliate link or widget?
• What is your cookie policy?
• What is your cookie policy for widgets?

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Optimisation Tips 6

• What are the pages I can send my customers to?
• How do I know which product to promote?
• Where can I see all the destinations you have?
• How do I maximize my performance?
• What can I do if a product page gets lots of traffic but I don’t see orders?

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Contact us 2

• For commercial and general questions
• For cancellations and refunds

Products & Exclusive Deals 11

• What product categories does Tiqets have?
• What product types are available?
• Where can I find newly added products?
• What is a bundle?
• How can I sell bundles?

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